Privacy
Policy

This site is owned and operated by SmokeisLife. As an online business, ensuring the privacy of your information is a top priority for us. At SmokeisLife, we want to make your online shopping experience both safe and satisfying. Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Shipping Policy

How much does shipping cost?
We offer free shipping on all USA orders over $25.
How long does shipping take?
We ship via USPS or FedEx, estimated delivery 2-5 business days.

Orders are fulfilled from our California warehouse.
How long until my order ships?
All orders placed before 2pm PST will ship out same day, Monday thru Friday.

Orders placed after 2pm PST will ship out the following business day.

Orders can be tracked by logging into your accounts page.
Do you offer international shipping?
We do not offer international shipping.
What if my item is damaged during shipping?
If your item is damaged during shipping or defective, SmokeisLife will replace the item at no cost. Return postage paid.

Simply email SmokeisLife within 72 hours of delivery with your order number, a few photos of the packaging and damaged item(s).

Please keep all original packaging.
Do you ship to a PO Box?
We do not ship to PO Box addresses.

Return Policy

• If you are unsatisfied for any reason, you may request a return within 14 days of delivery by emailing with your order number and reason for return.
• SmokeisLife will only accept returns of unused product within 14 days of delivery.
• Used product will not be return under any circumstance.
• All returns must have a RMA number prior to shipping.
• Returns will incur a 15% restocking fee.
• Returns in exchange for store credit will not incur a 15% restocking fee.
• Shipping charges and rush processing fees are non refundable.
• Once a return has been filed online and approved, a prepaid shipping label will be emailed to you.